- Department of Human Services
- Pagosa Springs, CO, USA
- 46342.40-64896.00 per year
- Full Time
Medical, Dental, Vision & Life Insurance, Paid time off, Matching Retirement Account
Provides various services in order to stabilize children and family systems. Advocates, organizes and plays an important role in accessing community resources or support on behalf of children and families in need of human services and who can benefit from support or crisis prevention/intervention.
The duties described herein are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Acts as the liaison between a family and other systems such as child welfare, school or other community and family service organizations.
Identifies the proper channels, locates resources of support and helps to navigate various systems to ensure client's needs are met.
Provides education in areas including: budgeting, child care, child development, parenting skills, employment readiness, individual/group/family support, mentoring, healthy relationships, employment assistance, GED training, health and nutrition, concrete needs (rent, utilities, food/clothing assistance), and domestic violence.
Supports child welfare workers in providing case services including: supervising visits, completing home visits, providing transportation and monitoring cases.
Supports child support technicians in achieving support goals (e.g., working with custodial and non-custodial parties to increase the likelihood of payments being made).
Responds to child welfare hotline calls and collects information from reporting parties.
Updates and manages accurate records and statistical reports.
Assists clients to apply for various county assistance programs.
Completes presentations within the community regarding prevention/intervention activities, provides outreach to family services organizations and families/clients.
Provide assistance with childcare assistance program applications, EBT issuance, non-emergency medical transportation, and works closely with Pagosa Outreach Connections (POC) to process applications and requests of financial support.
Maintains ethical and supportive relationship with clients.
Develops family plans to achieve goals and build on existing family strengths for families, children, and adolescents.
Assists families in developing skills to access existing public and private resources.
Prepares and maintains client files, data, and reports in compliance with County, state, and grant requirements.
Coordinates Promoting Safe and Stable Families (PSSF) and other grant activities as assigned.
Performs other duties as assigned and required.
Any combination of education, training and experience, which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
High School diploma or GED.
Six to twelve months of experience in a directly related field or in the performance of similar duties and responsibilities.
Possession of, or ability to obtain, a valid Colorado Driver's License.
KNOWLEDGE, SKILLS AND ABILITIES:
All knowledge, skills and abilities may not be required of all incumbents.
Established theories, principles and concepts of social casework practice.
Human physical, emotional, psychological and social stages of development.
Addiction, domestic/family violence, developmental disabilities and mental health issues, signs/symptoms.
Child and/or adult protection issues and investigative procedure, laws and time lines, including Native American Child Welfare laws.
Multi-cultural issues and differences.
Policies, procedures, philosophies, rules, ethics and regulations governing the services to clients.
Applicable state, federal, Native American Tribal and local ordinances, laws, rules and regulations and how they apply to child/adult protection.
Community resources available to assist clients.
All computer applications and hardware related to performance of the essential functions of the job.
Recordkeeping, report preparation, filing methods and records management techniques.
Correct English usage, including spelling, grammar, punctuation, and vocabulary.
Assessing risk in child and adult protection and assessing family functioning to insure safety of individuals.
Using conflict resolution techniques.
Using tact, discretion, and initiative within established guidelines.
Educating families in appropriate parenting skills through teaching, role modeling, demonstrating and various coaching techniques.
Providing accurate court testimony.
Assessing environment in regards to personal safety.
Preparing clear and concise reports, correspondence and other written materials.
Researching, compiling, and summarizing a variety of informational and statistical data and materials.
Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
Applying logical thinking to solve problems or accomplish tasks, and to understand, interpret and communicate complicated policies, procedures and protocols.
Communicating clearly and effectively, both orally and in writing.
Respond to each client with empathy and respect.
Deescalate chaotic and/or potentially violent situations and set limits when appropriate.
Establish and maintain effective working relationships with a variety of individuals.
Collect process and utilize incoming information, define problems, establish facts and draw valid conclusions.
Make critical decisions in high risk and high stress situations.
Speak effectively before groups and respond to questions.
Work/participate as part of a multi-disciplinary team.
TOOLS AND EQUIPMENT USED:
Computer(s) General Office Equipment Calculator Copy Machine
Motor Vehicle(s) Camera Shredder Cell Phone
Pagers Video Recorder Audio Recorder Printer
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to have the ability to move to and from various points within the office. Travel to other locations using various modes of private and commercial transportation.
Ability to work with hands above shoulder height or arms extended at shoulder height. The employee is required to use hand to finger, handle, grasp or feel objects, tools, or controls, and reach with hands and arms. Requires repetitive movement's standard in office-related activities such as typing, and sitting and standing, talking in person and via telephone. This position is occasionally required to stoop, kneel or crouch.
Ability to lift and/or carry up to 20 pounds on a regular basis.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth deception and the ability to adjust focus. Requires full range of peripheral vision to monitor multiple computer systems.
Requires full range of hearing to be able to communicate via the telephone, and in person, ability to hear and conduct routine conversation. Requires sufficient hearing and speech ability to communicate verbally in response to inquiries, complaints, and to speak to individuals or groups in an informational or instructional situation.
Working time may require irregular hours and/or on-call status.
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