Are you a Credit Union or bank Assistant /Branch Manager, or experienced Member/Customer Service Supervisor with the energy, experience, and desire to learn more? Do you enjoy interacting with members/customers? Want to work in an environment with professional development opportunities? Then this is the position for you. This is a full-time time position with some flexibility in scheduling but does include working Thursday evenings and alternating Saturday mornings.

AllCom Credit Union in Worcester has been proudly providing financial services to our members for more than 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products. We invest in our employees and provide new opportunities wherever possible!

As a hands-on Branch Manager, you are responsible to:

Develop and strengthen the member/customer experience in the branches to include extraordinary service and light sales
Ensure consistent, high-quality and efficient services to members in all transactions
Guide, motivate, and manage branch operations staff
Solve routine to complex problems within established policies and guidelines
Coach and train staff on products, services, policies and procedures
Ensure the safety and soundness of all branch operations
Open and close the branch
Identify community outreach for new business opportunities
Recommend changes to products, services, and delivery channels

Requirements include at least 3 years of experience in a supervisory or lead role in a bank or Credit Union, and an Associate degree in Business or equivalent combination of experience and education. Customer service experience is a requirement while sales experience is an added plus.

This is a great job for an individual whose skills are well-rounded, who understands the complexities of working in a small organization, and who is passionate about providing accurate and outstanding service!

If this sounds interesting to you, send your resume in complete confidence to: cmackey@allcomcu.org . You are invited to visit our website at: www.allcomcu.org.

AllCom Credit Union is committed to diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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