Designerie in Shakopee, MN is looking to hire a full-time Sales Associate - Customer Support Representative to enthusiastically assist our clients with their orders of our quality designer furniture. Are you a customer service rock star? Would you enjoy helping our clients purchase beautiful furnishings for a variety of different venues? Do you want to work for a growing company that cares about your well-being and offers opportunities for growth? If so, please read on!

This position earns a competitive salary. We provide fantastic benefits, including premium medical (100% covered for the employee), dental, vision, a 401(k) with a company match, and three weeks of paid time off (PTO). If this sounds like the right opportunity for you to flex your excellent customer service skills, apply today!

ABOUT US: DESIGNERIE

We are a leading, multi-brand importer and distributor of European designer-focused furniture. From a partnership founded in 2015, we have expanded into a community that brings together collections from iconic mid-century designers and world-renowned contemporary creators, including Sika Design of Denmark and Vincent Sheppard of Belgium. We supply well-known retailers, interior designers, and hospitality clients throughout the United States and have installed furniture in a variety of venues, ranging from small restaurants to exclusive five-star resorts.

With our can-do attitude, we foresee great things ahead for our company and our employees, who are crucial to our success. We show appreciation for our team's proactive efforts in a variety of ways. We provide opportunities for growth and make flexibility the rule rather than the exception. We also offer generous benefits and vacation time so that our employees know we care about their well-being. Our community welcomes problem-solving individuals who are eager to improve. If that's you, we hope you will join our vibrant, rapidly growing team!

YOUR DAY AS A SALES ASSOCIATE - CUSTOMER SUPPORT REPRESENTATIVE

As a Sales Associate - Customer Support Representative, you form a vital link between our customers and our company. Each day, you bring your passion for interior design to work in order to help our customers choose the designer furniture that best meets their needs. Acting as primary support by phone and email, you assist all of our channels, with a particular focus on our residential design and brick-and-mortar groups. Your job is to open new customer accounts, manage sales orders, process payments, and keep our clients updated on the status of their orders.

When questions arise, you are there to troubleshoot and problem-solve, often collaborating with other team members to find the best possible solutions. Afterward, you follow up to ensure that each customer is satisfied, sometimes processing returns when the fit isn't exactly right. No matter the situation, your goal is to provide amazing customer service, and you love interacting with our great clients. Your rapport with them is one of the things you love most about your job, and you enjoy using your skills in interior design to help our company thrive!

WHAT WE NEED IN A SALES ASSOCIATE - CUSTOMER SUPPORT REPRESENTATIVE

The ability to manage concurrent tasks and ensure all priorities are completed on time.
Proven written and verbal communication skills that build internal and external relationships
Background in design and/or luxury goods

A 4-year degree and experience with Traction Tools entrepreneurial operating system (EOS) would be a plus. Familiarity with the interior design community would also be beneficial. Are you an organizer? Can you prioritize your time and adeptly manage multiple tasks? Do you have excellent communication skills, both verbal and written? Are you positive and outgoing? Do you have excellent customer service skills? If so, you might just be perfect for this sales and customer service position!

YOUR HOURS AS A SALES ASSOCIATE - CUSTOMER SUPPORT REPRESENTATIVE

This customer service position typically works in our office Monday through Friday and is hybrid.

ARE YOU READY TO JOIN OUR TEAM?

If you have a knack for interior design and feel that you would be right for this Sales Associate - Customer Support Representative job, we want to hear from you! Please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 55379

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