DCD Automotive Holdings
  • Tilton, NH, USA
  • Full Time

Career wheels spinning but getting nowhere? Looking for your "Dream" Career? Put yourself in the driver's seat!

DCD Nucar AutoMall of Tilton is currently looking to add a top-notch Service Advisor to our busy winning team! Annual pay averages $75k or more with our top grossing Service Advisors exceeding $100k per year!

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and requirements.

Your duties will include:

  • Greeting and communicating with customers on all aspects of repair, such as creating work orders, arrange bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
  • Streamline workflow in the automotive repair departments.
  • Maintaining and following our safety program.
  • Performing other duties and functions as directed by management. You must hold the following credentials/experience:
  • Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.
  • Continuously looking to learn and use new skills.
  • Value a strong team-based workplace.
  • Flexible, patient and calm when working in a fast-paced environment.
  • Focused on meeting goals and targets. To succeed in this job, the following experiences and skills are required:
  • Excellent customer service and time management skills.
  • Ability to work extended hours and weekends when required.
  • 1 to 2 years of retail Customer Relations and or Customer Service.
  • Strong attention to detail.
  • Strong interpersonal skills with the ability to build a team and work as a team.
  • Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset.
  • Ability to work well under pressure in a fast-paced, ever-changing high-volume environment.
  • Current, valid driver's license.

All sides of the business (Advisors, Sales, and Technicians) are equally important which can lead to bigger opportunities!

Education and/or Experience:

  • High School Diploma or equivalent required
  • Extensive knowledge of the automotive industry and parts required
  • 2+ years Previous service or advising experience

DCD Automotive/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

  • Medical, Dental, Vision Coverage
  • Company Paid Life Insurance
  • Short & Long-Term Disability Insurance
  • Paid Vacations, Paid Holidays, & 401K with Profit Sharing Company Contribution
  • Many Employee perks

We take our employee's health seriously. To address COVID -19 concerns, we clean and sanitize the working environment frequently and provide personal protective equipment such as masks, gloves, and face shields.

Nucar Automall of Tilton is a drug-free, Equal Opportunity Employer that promotes from within operating in comfortable, modern and safe facilities.

DCD Automotive Holdings
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