DCD Automotive Holdings
  • Norwood, MA, USA
  • Base + Commission
  • Full Time

(Bilingual is a BIG PLUS)
Base Salary- Plus Commission

$40,000 to $60,000 Annual Income potential

Initial 3-Day Training And Ongoing Training To Guarantee Your Success.
Previous BDC, customer service, phone skills, internet or "CRM" experience is a plus!

Representatives Willing and Capable of, But Not Limited To:

  • Ensuring the Internet Department is meeting daily-weekly and monthly goals and objectives.
  • Consistently follow our processes, making 75 -100 outbound calls per day.
  • Writing and sending 40 - 60 emails per day
  • Setting a volume of (3-10) appointments daily.
  • Following up with customer inquiries to ensure effectively maximizing all internet lead opportunities.
  • Address all customer questions, request and concerns.
  • Attend all dealership training meetings, product training and launches
  • Allow Manager to develop, train and Lead the Internet Team to ensure strong growth and consistently high individual and team performance as well as individual success.
  • Learn to effectively utilize our CRM-Customer Relations Management database.
  • Assist BDC/Internet Team as needed to prepare for our various community marketing events held at the dealership.

Our Employee Benefits Include:

  • Employee "Friends and Family" Vehicle Purchase Program
  • Medical, Dental & Vision Insurance
  • Paid Vacation
  • Advancement Opportunities
  • Drug Free Work Environment

We take our employee's health seriously. To address COVID -19 concerns, we clean and sanitize the working environment frequently and provide personal protective equipment such as masks, gloves, and face shields.

DCD Automotive Holdings
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